Project Mann ki Baat

Welcome to the Mann ki Baat project, a mental health support initiative by the Shushruta Foundation. By participating in this project, you agree to adhere to the following terms and conditions, which govern the use of our emotional assistance platform. Please read them carefully to understand your rights and responsibilities as a user.

1. Scope of Service

• Purpose: Mann ki Baat is designed to provide emotional support and listening assistance to individuals seeking a safe space to share their thoughts and feelings. Our goal is to create mental awareness and reduce stigma around it.
• Non-Therapeutic Service: This project is not a substitute for professional therapy, psychiatric services, or medical treatment. Mann ki Baat provides emotional support and may, with user consent, recommend further professional assistance if necessary.

2. User Eligibility

• Age Requirement: By using this service, you confirm that you are above 18 years old. Users under the age of 18 should seek guidance from a guardian or contact a licensed mental health professional.
• Consent to Participate: Your participation in Mann ki Baat is voluntary, and you can discontinue use at any time. By using our services, you consent to these terms and acknowledge the limitations of our support.

3. Confidentiality and Privacy

• Confidentiality: All information shared through Mann ki Baat is treated as confidential and will not be disclosed to third parties without user consent, except when required by law.
• Data Protection: We are committed to protecting user information. Please refer to our Privacy Policy for more details on how we collect, use, and secure personal data.

4. User Responsibilities

• Truthfulness: Users are expected to provide honest information and participate in good faith. Misrepresentation of information may hinder our ability to provide adequate support.
• Respectful Communication: Users must engage with the platform respectfully. Abusive, threatening, or inappropriate language or behavior toward staff or other users will not be tolerated and may lead to termination of access to the service.
• No Self-Harm or Crisis Support: Mann ki Baat is not an emergency or crisis intervention service. Users experiencing suicidal thoughts, self-harm, or any mental health crisis should seek immediate assistance from emergency services or contact a crisis hotline.

5. Limitations of Liability

• No Medical Advice: Mann ki Baat does not provide medical, psychiatric, or therapeutic advice. Users are encouraged to consult with licensed mental health professionals for diagnosis and treatment of mental health conditions.
• Service Availability: The Shushruta Foundation reserves the right to modify, suspend, or terminate the Mann ki Baat service at any time, for any reason, without liability.
• No Guarantees: While we strive to offer meaningful emotional support, we cannot guarantee specific outcomes from the use of this platform. Users understand that participation does not ensure mental health improvement.

6. Intellectual Property

• Content Ownership: All content provided by the Shushruta Foundation within Mann ki Baat, including but not limited to text, graphics, logos, and software, is the property of the Shushruta Foundation and protected by intellectual property laws.
• User Content: Any content shared by users within Mann ki Baat remains the property of the user but may be stored and used by the Shushruta Foundation as outlined in our Privacy Policy.

7. Amendments to Terms

• The Shushruta Foundation may revise these Terms and Conditions to reflect changes in our practices, services, or legal requirements. Users will be notified of any material changes, and continued use of the service signifies acceptance of the revised terms.

8. Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or the use of Mann ki Baat will be subject to the jurisdiction of the courts in India.
• Dispute Resolution: In the event of a dispute, we encourage users to first contact us to resolve any issues amicably. Formal disputes will be handled through arbitration or as per applicable legal procedures.

9. Contact Information

• For any questions or concerns regarding these Terms and Conditions or other aspects of Mann ki Baat, please contact us at info.pmkb@gmail.com